Empathy & Empowerment

Ealtern Logic was established to reinvent the one-size-fits-all approach to Customer Experience across Asian markets. With declining brand loyalty and increasingly well-informed customers, staying versatile and adaptable is key. We are driven by empathy to empower each business, regardless of company size.

End-to-End Consulting & Sustainable Solutions

We recognise that customer care can make or break your bottom line. As one of the leading providers in Hong Kong and Singapore, our consultants are domain experts of Zendesk and are well-versed in industry best practices. We love building brigdes and understanding contextual nuances to provide timely, accessible and long-term solutions.

Technical & Strategic Excellence

Innovation is our mission. At Eastern Logic, we like to stay ahead of the curve. We not only pay an incredible amount of attention to detail, but also provide advice on high-level strategic shifts in alignment with business objectives. The perfect recipe for both your boardroom and IT department.

Meet Our Team

Ann Peterson


Jimmy Long

Senior Consultant

Emily Smith

Marketing Manager